Authorization

• Do I need an iLok, Pace, Syncrosoft or hardware key to use Plug and Mix products?
• How many computers can I authorize using a single serial number?
• My computer is not connected to Internet, how can I authorize my plug-ins?
• How do I authorize my Plug and Mix software?
• Which email should I use when authorizing my software?

General

• How do I contact you?
• When trying to register I get an error saying my e-mail is already registered?
• Where can I find my purchased product licenses / serial numbers?
• What are the demo limitations?
• Are updates free of charge?
• Where can I find the Demo Versions of your plug-ins?

Pre-Sales Questions

• What is your license transfer policy?
• Can I download plug-ins individually?
• What are the Windows requirements?
• What are the MacOS requirements?
• Do your products support Apple Silicon?

Tech Support

• How do I uninstall plug-ins on Windows?
• Should I install 32-bit or 64-bit versions?
• How do I install Plug and Mix plug-ins?
• How do I uninstall the plug-ins on macOS?
• My P&M plug-in(s) are not installing or working properly. How do I contact support ?
• The plug-in does not show up in Logic, what can I do?